1. Introduction

Welcome to the Rega Ventilation website ("Website"). By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this Website.

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This Website is operated by Rega Ventilation.

2. Website Use

You may use this Website for lawful purposes only.

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You agree not to:

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• Use the Website in any way that breaches applicable laws or regulations.

• Attempt to gain unauthorised access to our systems or servers.

• Introduce viruses, malware or other harmful material.

• Copy, reproduce or distribute content from this Website without our written permission.

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We reserve the right to restrict or terminate access to the Website where misuse is identified.

3. Products and Services

The information provided on this Website is intended to give general information about our products and services.

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Products, specifications, images and pricing may change without notice. While we make every effort to ensure accuracy, errors or omissions may occasionally occur.

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All quotations are subject to confirmation and acceptance by Rega Ventilation.

4. Quotations

Quotations provided by Rega Ventilation are based on the information supplied by the customer.

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If project requirements change after a quotation has been prepared, additional costs may apply.

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Unless otherwise stated, quotations are valid for the period specified within the quotation document.

5. Orders

Acceptance of an order is subject to product availability and payment approval where applicable.

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We reserve the right to refuse or cancel an order if:

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• A product is unavailable.

• Pricing or product information is incorrect.

• Fraudulent activity is suspected.

• Payment cannot be authorised.

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If payment has already been taken, an appropriate refund will be issued where required.

6. Prices

Prices displayed on the Website are in Pounds Sterling (£) and include or exclude VAT as stated.

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We reserve the right to change prices without prior notice.

7. Delivery

Delivery times shown are estimates only and are not guaranteed.

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Rega Ventilation is not responsible for delays caused by third-party couriers, adverse weather, supply chain disruption or circumstances beyond our reasonable control.

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Customers should inspect goods upon delivery and notify us within 3 days if goods are damaged or incomplete.

8. Installation and Commissioning

Where installation or commissioning services are provided:

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• Access to the property must be available at the agreed time.

• Any required preparatory work should be completed before our visit.

• Delays caused by incomplete site preparation may result in additional charges.

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Commissioning is carried out to ensure the system performs as designed at the time of commissioning.

9. Customer Responsibilities

Customers are responsible for providing accurate project information when requesting quotations or designs.

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Incorrect dimensions, layouts or specifications may affect system design and could require revisions or additional work.

10. Intellectual Property

All content on this Website, including text, graphics, photographs, logos, illustrations and documents, is owned by or licensed to Rega Ventilation unless otherwise stated.

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You may not copy, reproduce, modify or distribute any material without prior written permission.

11. External Links

This Website may contain links to third-party websites.

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These links are provided for convenience only. Rega Ventilation has no control over the content or availability of external websites and accepts no responsibility for them.

12. Limitation of Liability

To the fullest extent permitted by law, Rega Ventilation shall not be liable for any indirect, incidental or consequential loss arising from the use of this Website or reliance upon its content.

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Nothing within these Terms excludes liability where it cannot legally be excluded under UK law.

13. Privacy

Your use of this Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect your personal information.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

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The latest version will always be published on this Website, and continued use of the Website constitutes acceptance of any revised terms.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

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Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

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Rega Ventilation

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Email: info@rega-uk.com

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Website: www.rega-uk.com